Fiat Withdrawal
Create a Fiat Withdrawal transaction to withdraw fiat money from your bank account.
To Make Withdrawal
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Click Withdrawal.
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Select the withdrawal Fiat Currency from the list of available currencies.
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Enter To Withdraw or To Receive withdrawal amount.
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Check applicable fees under Fee.
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Click i to check withdrawal limits.
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Click Withdrawal to create the transaction.
Please note that in some system configurations, withdrawals are prohibited if any user account balance is negative.
In this case, during withdrawal or balance reservation attempts, the system validates all account balances, rejecting transactions if any balance is below zero.
For example:
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Negative Balance in Operated Currency: A user attempts to withdraw 1 USD, but their USD account balance is -0.5 USD. Result: Withdrawal is rejected.
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Negative Balance in Another Currency: A user’s USD balance is 2 USD, but their LTC balance is -1 LTC. The user attempts to withdraw 1 USD. Result: Withdrawal is rejected.
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Zero Free Balance in Operated Currency: A user’s USD account has 5 USD reserved for open orders, leaving the free balance at 0 USD. The user attempts to withdraw 1 USD. Result: Withdrawal is rejected.
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Successful Withdrawal: All user accounts have non-negative balances, and the USD account has a positive balance of 3 USD. The user attempts to withdraw 2 USD. Result: Withdrawal is processed successfully.
The system can be configured to require special information to create a fiat withdrawal transaction. In this case, enter all the information in the withdrawal form. Until then, the Withdrawal button is disabled:
Fiat Withdrawal Flow
Fiat Withdrawal transaction appears in the history of transfers right away with the status Pending. In case approved by the admin, the transaction transfer status changes to Approved. The transaction transfer status changes to Succeeded when finalized by the admin. The transaction transfer status changes to Failed in case rejected by the admin.
Note, that the account balance gets updated when the transaction is finalized by the admin.
Contact your admin for details.
Check all the processed withdrawals and commissions in the Transactions Report
Fees and Limits
The system may have fees configured for withdrawal transactions. Enter To Withdraw or To Receive withdrawal amount to check the applicable fees. A Fee value denominated in the transaction currency will appear in the withdrawal form - refer to the attached screenshot.
The system is configured to allow processing a specific number of withdrawals without confirmation; whereas, all above this limit requires manual confirmation from the administrator.